1. About this website
This website is operated by Vigilant Care Services Pty Ltd (ABN 88 675 728 551), a registered NDIS provider servicing the Sydney Metro Area. By using the site, you agree to these terms.
2. General information only
The content describes our services in general terms. It is not medical, legal, financial or clinical advice and does not replace advice from a qualified professional who understands your circumstances.
NDIS funding and eligibility decisions are made by the relevant authorities. Information on this website does not guarantee that a support will be funded under a particular plan.
3. Enquiries are not service agreements
Sending an enquiry does not create a provider relationship or confirm service availability. Before services begin, we need to understand the participant's needs, confirm that we can provide the support safely and appropriately, and agree to the relevant terms in a service agreement.
4. Accuracy and availability
We work to keep this website accurate and available, but information, service capacity and operating details can change. We may update, suspend or remove website content without notice.
5. Acceptable use
You must not misuse this website, attempt unauthorised access, interfere with its operation, introduce malicious code, or use its content in a way that infringes another person's rights or breaks the law.
6. Intellectual property
Unless otherwise indicated, the website design, branding and original written content belong to Vigilant Care Services or are used under licence. You may view and print content for personal, non-commercial use, but you may not republish or commercially exploit it without permission.
7. External links
Links to third-party websites are provided for convenience and context. Those sites are controlled by their operators, and their own terms and privacy practices apply.
8. Liability
To the extent permitted by law, we are not liable for loss arising solely from reliance on general website information, interruption of site access or third-party content. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including rights under Australian Consumer Law.
9. Privacy
Our Privacy Policy explains how we handle personal information connected with website enquiries and our services.
10. Governing law and contact
These terms are governed by the laws of New South Wales, Australia. Questions can be sent to Info@vigilantcare.com.au.